Zonoff, Inc., the Consumer IoT Platform that empowers the world’s top brands to deliver smart, seamless living announced Zonoff Insights, a service that brings big data analytics and consumer insights to its clients and partners. Providing advanced intelligence on customer interactions within the IoT ecosystem, Zonoff Insights helps partners enhance their product offerings through a better understanding of consumer behavior and interests. The service includes fully configurable, advanced dashboards and customized reports and analysis.
Zonoff offers its consumer IoT platform to businesses in the retail, insurance, telecommunications, home services, home construction and consumer electronics industries. The company has seamlessly integrated hundreds of device manufacturers onto its platform as well as providers of home-related services. For clients, Zonoff Insights can improve customer and product knowledge, identify marketing and up-sell opportunities, enable better risk management, and reveal geographic distribution of products and channels. Zonoff device partners benefit from a deeper understanding of product and feature usage, which enables more effective product development and resource allocation. The end consumers are afforded a more intuitive Smart Home experience as a result of the intelligence gained from Zonoff Insights’ predictive analytics.
“As consumer adoption of IoT grows, companies will need to convert their ever-larger data sets into actionable intelligence,” said Zonoff CEO Mike Harris. “Platform clients have called our analytics tool ‘the missing piece’ to their IoT rollouts, and now our device partners will be able to use the big data capabilities of Zonoff Insights to drive virtuous cycles of product improvement and monetization.”
Zonoff Insights is a three-tiered service that meets a range of business needs. Advanced dashboards are fully configurable to show insights that matter most to each partner and distinct partner team. In addition to Zonoff Insights dashboards, partners seeking deep insights and answers to ad hoc questions can turn to Zonoff’s analytics team for customized reporting. Partners who need to interact directly with the underlying platform data can arrange for warehouse access of these data points.
Benefits of Zonoff Insights include:
- Data enrichment: Ability to combine partner, third-party and platform data.
- Predictive capability: Potential machine learning and service recommendations.
- Real-time capable: Upgradable from near real-time for time-sensitive needs.
- Mobile-friendly: Dashboards available on mobile devices.
- Customizable and interactive: Annotate and share Insights with colleagues. Interact using drill downs, filters, and data exploration tools.
Zonoff will be demonstrating this valuable new service at CES 2016. If you are interested in learning more about Zonoff Insights or would like to arrange a briefing, please use the contact information listed below or go to www.zonoff.com/platform/insights.