CellSavers, a startup that has focused on smartphone and tablet repair, has announced a rebranding, a US$25 million raised funding and service expansion into the smart home market.
Founded in 2015, the San Francisco-based company has offered on-demand smartphone and tablet repair services. Through the company’s app, users can request a home appointment for their problematic mobile devices. Within one hour, CellSavers technicians will show up at the door and check on the devices’ problems.
As its customers own growing number of connected devices at home, the company decided to expand its service to repair more connected home gadgets. From Fire TV to Google Home, the experts can handle a number of tasks – from installation, setup, demonstration, to system integration and repair. Along with the new positioning, the company renamed itself to “Puls.”
“While tech products are becoming smarter every year, it’s getting harder to configure or fix them. We’ve cracked the code on how to deliver same-day service that’s seamless to the customer, rewarding for the technician, and scalable as a business,” said Eyal Ronen, CEO and co-founder of Puls, in a statement.
The company currently has 1,000 vetted technicians in 40 markets in the United States. For the past two years, it claimed to have served more than 100,000 customers by fixing their smartphone or tablets.
With the new US$25 million funding, the company plans to expand its service to more markets in the U.S. and to more gadget categories.
The investment was led by Red Dot Capital Partners, along with Samsung Next, Maverick Ventures, Kreos Capital and other investors. To date, the company has raised US$43 million in financing and its existing investors include Sequoia Capital and Carmel Ventures.
Amazon and Best Buy have already provided repair services for smart gadgets, although they might not show up at the appointment under 60 minutes.