Friendly Technologies, the unified device management company, announced the launch of a comprehensive Smart Home Management solution that provides an open and scalable platform able to manage and monitor millions of households. The product was designed specifically for carriers and service providers who offer quintuple-play and value-added services to subscribers.
Friendly's Smart Home Portal offers a coherent and holistic view of devices in the smart home, including security appliances, lights, power grid, motion detectors, front door and window status, and security sensors. The system also allows subscribers to handle power management and broadband services effectively. Friendly's Home Portal remotely manages sensors and devices, providing subscribers with a single, easy-to-use interface-regardless of each device's specific manufacturer or model.
Available either as software-as-a-service (SaaS) or as on-premises software, Friendly's solutions manage and communicate with millions of IoT and M2M devices and support a full range of protocols including TR-069, OMA-DM, LWM2M and MQTT.
The platform includes three main layers:
- Mediation Layer (Southbound Interfaces)- Supporting multiple management and messaging protocols for communicating with the Home Gateway; supported protocols include TR-069, Web Services, OMA-DM, MQTT, REST and Json. The Home Gateway is the main concentrator hub for communicating with in-house devices and sensors.
- Business Logic Layer- Includes a Big Data Analytics module, which collects stores and analyzes huge amounts of performance data and KPIs. Big Data analysis provides information about trends, performance and loads, and the data is viewed using a dynamic dashboard; and a Management Console, which has profile, template and campaign management capabilities and performs operations on groups of devices
- Presentation Layer- Provides the Home Portal, a web-based interface accessible from any tablet, laptop or desktop; and a mobile app for smart phones. A northbound interface (Web Services XML/SOAP) is available for integration with external systems. The presentation layer also includes a Call Center Portal, an intuitive dashboard for quick and efficient call center problem resolution.
Source: Friendly Technologies