The Women’s Choice Award, a leading consumer advocacy group, is pleased to recognize Vivint, Inc. for earning the 2015 Women’s Choice Award. The recognition was based on extraordinary recommendations made by women in Vivint’s customer database who participated in a customer satisfaction survey conducted by WomenCertified Inc.
Vivint received excellent survey scores, including the vast majority of customers rating the experience and overall quality of Vivint as “extremely satisfied.” The female customers polled said they would definitely recommend the Vivint home security system to their family and friends.
“The Women’s Choice Award’s mission is to identify which brands are most recommended and trusted by women, along with those that deliver a recommendation-worthy customer experience,” said Delia Passi, CEO and founder of the Women’s Choice Award. “By carrying the Women’s Choice Award seal, brands like Vivint signify their commitment to empower women to make smart buying choices.”
“Being recognized by the Women’s Choice Award as a highly recommended smart home brand is a great honor, and highlights Vivint's dedication to making homeowners’ lives easier with innovative products and services,” said Alex Dunn, president of Vivint. “We deliver simple, affordable smart home services that help women and their families feel safe and connected.”
According to a 2013 Fleishman Hillard study, today’s U.S. female consumer values the opinion of others, and more than half of all women believe they have a responsibility to help friends and family make smart purchasing decisions. It is not surprising that brands, like Vivint, now focus on delivering a customer experience women will love.
Passi notes that the award doesn’t just signify that Vivint has women’s favor – it signifies that women are willing to recommend it to others. “When a woman is willing to recommend a brand or service to others, it means that business has earned her loyalty. Those are the businesses we wish to recognize for their efforts and commitment to the No. 1 consumer – women,” added Passi. “We are pleased to salute Vivint for their focus on excellence, a commitment that is recognized and appreciated by their customers.”
Source: Vivint; _WomenCertified Inc.