United Parcel Service (UPS) announced a pilot project to use smart locks for in-building delivery in New York City. It is also considering expanding the program nationwide.
UPS works with Latch, a smart lock startup based in New York, for the in-building delivery. Although receivers aren’t physically at home, their packages will arrive at the door rather than sitting outside the building.
When a Latch-enabled building awaits packages to be delivered by UPS, the UPS driver will receive a unique credential on the handheld UPS delivery device. As the driver enters the building using the credential, Latch will record the entry digitally and create an audit trail that identifies the user and the time of access.
Latch’s system enables residents to unlock the door and the main entrance with smartphones. Its wide-angle security camera installed in the building captures visual record of interactions by non-residents. Authorized users can monitor the images from the Latch mobile app.
According to UPS, the in-building delivery program only allows deliverymen to enter the building, not individual apartment units.
For places like New York City, the partnership with Latch makes sense for UPS. With just one digital entry authorization, the deliveryman can bring packages to multiple receivers in one building that doesn’t have a doorman.
This kind of program also brings more security, since the delivery people only enter the building rather than receivers’ apartments.
According to Latch, hundreds of non-doorman buildings in the New York area will be able to receive deliveries using the Latch system.
Latch began to work with Jet.com, an e-commerce platform owned by Walmart, to make deliveries to 1,000 residential buildings in New York City.
Other in-home delivery services include Walmart’s collaboration with August Home and Amazon’s Amazon Key service, which uses security cameras to address home security and privacy issues.